Frequently Asked
Questions

SnatchTik is a free, browser-based video downloader. Paste any video link, choose your format and quality, and download directly to your device — no account required.

Yes, 100% free. There are no premium plans, no credit card requirements, and no download limits. We're committed to keeping it that way.

No. You never need to sign up or log in. Just paste the video link and download. That's it.

We officially support to download TikTok videos without watermark. Our engine also works with hundreds of other sites — just try the link and see.

We support MP4 (480p, 720p, 1080p, Max) and MP3 (128kbps, 192kbps, 320kbps). Available quality depends on what the source platform provides.

Not currently. YouTube downloads raise significant copyright concerns. We focus on social media platforms where users are downloading their own or publicly shared content.

No. Files are processed on our servers and automatically deleted within 15 minutes. We never store, view, or share your files.

Yes. We never ask for personal information or payment details. The only data we collect is anonymous usage analytics (via Google Analytics) to improve the service.

Common reasons include: the video is private, the link is broken, or the platform temporarily blocked our server. Try again in a few minutes. If the issue persists, contact us.

Make sure you're using an up-to-date media player like VLC. On mobile, try downloading the VLC app. If the file still fails, the source video may have been corrupted during transmission — try downloading again.